Did you know we have 14 charity stores in the North West? Check out our map below to find your nearest store – pop in to say hello, shop or donate your goods!

Open

Please note – if you would like to make a donation, please call the retail store ahead of arrival. Donations are on a first-come, first-served basis and our teams are working really hard to process all donations in a safe manner. Please don’t be disappointed if we can’t accept your donations and please try again another day if you can.

1. Kendal

Queen Katherine’s Avenue, Kendal, LA9 6DU

Temporary opening hours: Monday to Saturday 11:00 – 16:30, Sunday 11:00 – 16:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01539 756 018

2. Kirkby Lonsdale

14 Main Street, Kirkby Lonsdale, LA6 2AE

Temporary opening hours: Tuesday to Sunday 11:00 – 16:30, Sunday: 11:00 – 16:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01524 548 540

3. Garstang

High Street, Garstang, PR3 1EA

Temporary opening hours: Monday to Saturday 9:30 – 15:00

To drop off a donation: Saturday 9:30 – 11:00

Tel: 01995 602 063

4. Barrowford

2 The Fountains, Gisburn Road, Barrowford, BB9 6DT

Temporary opening hours: Monday to Saturday 9:30 – 16:30, Sunday 11:00 – 16:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01282 940201

5. Longridge

60 Berry Lane, Longridge, PR3 3JP

Temporary opening hours: Monday to Saturday 11:00 – 16:30, Sunday 11:00 – 16:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01772 428 023

6. Lytham

Clifton Street, Lytham, FY8 5ER

Temporary opening hours: Tuesday to Saturday 11:00 – 16:30

To drop off a donation: Friday and Saturday 9:30 – 11:00 and 15:00 – 17:00

Tel: 01253 737 999

8. Blackburn at Home

395 Preston Old Road, Cherry Tree, Blackburn, BB2 5LW

Temporary opening hours: Monday to Saturday 11:00 – 16:30, Sunday 11:00 – 15:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01254 958 962

9. Southport

Tulketh Street, Southport, PR8 1AF

Temporary opening hours: Monday to Saturday 11:00 – 16:30

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01704 549 267

10. Old Swan

692-696 Prescot Road, Old Swan, Liverpool, L13 5XG

Temporary opening hours: Monday to Saturday 11:00 – 16:30

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 0151 705 0375

11. Heswall

135 Telegraph Road, Heswall, Wirral, CH60 0AW

Temporary opening hours: Tuesday to Saturday 9:30 – 16:30

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 0151 319 3766

12. Hale

Unit 2 Century House, Ashley Road, Hale, WA15 9SF

Temporary opening hours: Tuesday – Saturday 11:00 – 16:30, Sunday 11:00 – 16:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 0161 914 6153

13. Wilmslow at Home

Dean Row Court, Wilmslow, SK9 2TA

Temporary opening hours: Monday to Saturday 11:00 – 16:30, Sunday 11:00 – 16:30

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01625 900912

14. Congleton

4 Market Street, Congleton, CW12 1BP

Temporary opening hours: Monday to Saturday 11:00 – 16:30, Sunday – 11:00 – 15:00

To drop off a donation: Thursday to Saturday 9:30 – 11:00

Tel: 01260 228083

 

Temporarily closed

7. Blackburn

Unit No 3, Royal Blackburn Hospital, Haslingden Road, Blackburn, BB2 3HH

Opening hours: Monday to Saturday 9:45 – 16:45, Sunday CLOSED
Tel: 01254 839 000

 

 

 

Donating your goods

We are continually in need of your pre-loved items to stock our retail stores across the North West. You can bring your donations to your local store, or arrange a furniture collection from your home directly with the store, or book online here.

Please ring ahead to let us know you’ll be dropping off a donation, this will be a huge help to our retail staff and volunteers. All donations are on a first-come, first-served basis and our teams are working really hard to process all donations in a safe manner. Please don’t be disappointed if we can’t accept your donations and please try again another day if you can.

We can only accept your items when the store is open and donation times may differ between stores. Please bring your donations bagged or boxed, making it safer for our staff and volunteers to handle.

Wondering what you can and cannot donate?
Click here for a helpful guide.

The charity is not currently posting recycling bags to homes. If you do receive a bag with our name and logo on, please let us know by emailing fundraising@nwaa.net with your name, address, contact number and a photo of the bag if possible.

Fly tipping

Although we appreciate all donations made to the charity, those left outside the store are classed as fly tipping and must be disposed of, costing your North West Air Ambulance Charity time and money. Donations left outside of the store not only pose a health and safety risk to our staff and volunteers, but an environmental health and fire risk too.

Donations left outside our stores are often damaged by the weather, or wildlife, and are quite often stolen. Each time fly tipping occurs it can cost the charity £500, which could be used in so many ways to support our lifesaving mission. For example, £500 could provide 55.6 minutes of fuel for one of our helicopters, allowing us to reach a patient who is critically ill or injured. Please bear this in mind when leaving donations outside of the store.

Covid-19 – What precautions are our delivery drivers taking?

Our drivers are following all Government advice. As such, your driver will call you ahead of arriving at your property to double-check if you’re isolating or not. Our drivers will be wearing gloves and are washing their hands regularly.

All deliveries will now be made to behind the main entrance of your home. If you have a collection booked, you’ll need to bring your item to your door ready for us to collect, otherwise we won’t be able to remove it.

We’re taking a sensible approach to the evolving situation with Covid-19 by following all Government advice to make sure we can continue to serve our customers and protect our people.