Did you know we have 14 charity stores in the North West? Check out our map below to find your nearest store – pop in to say hello, shop or donate your goods!
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Please note: If you’d like to donate your items, there are allocated donation times in place – please contact your local store for their donation times. Donations are on a first-come-first-served basis and we kindly ask that you ring ahead of arrival.
1. Kendal
Queen Katherine’s Avenue, Kendal, LA9 6DU
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday 10:00 – 16:00
For donation times, please contact the store.
Tel: 01539 756 018
2. Kirkby Lonsdale
14 Main Street, Kirkby Lonsdale, LA6 2AE
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday: 10:00 – 16:00
For donation times, please contact the store.
Tel: 01524 548 540
3. Garstang
High Street, Garstang, PR3 1EA
Opening hours: Monday to Saturday 9:30 – 16:30
For donation times, please contact the store.
Tel: 01995 602 063
4. Barrowford
2 The Fountains, Gisburn Road, Barrowford, BB9 6DT
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday 10:00 – 16:00
For donation times, please contact the store.
Tel: 01282 940201
5. Longridge
60 Berry Lane, Longridge, PR3 3JP
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday 10:00 – 16:00
For donation times, please contact the store.
Tel: 01772 428 023
6. Lytham
Clifton Street, Lytham, FY8 5ER
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday: 10:00 – 16:00
For donation times, please contact the store.
Tel: 01253 737 999
7. Blackburn Hospital
Unit No 3, Royal Blackburn Hospital, Haslingden Road, Blackburn, BB2 3HH
Opening hours: Monday to Friday 9:30 – 16:30
For donation times, please contact the store.
Tel: 01254 839 000
8. Blackburn
395 Preston Old Road, Cherry Tree, Blackburn, BB2 5LW
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday 10:00 – 16:00
For donation times, please contact the store.
Tel: 01254 958 962
9. Southport
Tulketh Street, Southport, PR8 1AF
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday: 10:00 – 16:00
For donation times, please contact the store.
Tel: 01704 549 267
10. Old Swan
692-696 Prescot Road, Old Swan, Liverpool, L13 5XG
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday 10:00 – 16:00
For donation times, please contact the store.
Tel: 0151 705 0375
11. Heswall
135 Telegraph Road, Heswall, Wirral, CH60 0AW
Opening hours: Monday to Saturday 9:30 – 16:30
For donation times, please contact the store.
Tel: 0151 319 3766
12. Hale
Unit 2 Century House, Ashley Road, Hale, WA15 9SF
Opening hours: Monday – Saturday 9:30 – 16:30, Sunday: 10:00 – 16:00
For donation times, please contact the store.
Tel: 0161 914 6153
13. Wilmslow
Dean Row Court, Wilmslow, SK9 2TA
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday 10:00 – 16:00
For donation times, please contact the store.
Tel: 01625 900912
14. Congleton
4 Market Street, Congleton, CW12 1BP
Opening hours: Monday to Saturday 9:30 – 16:30, Sunday – 10:00 – 16:00
For donation times, please contact the store.
Tel: 01260 228083
Donating your goods
We are continually in need of your pre-loved items to stock our retail stores across the North West. You can bring your donations to your local store, or arrange a furniture collection from your home directly with the store, or book online here.
Please ring ahead to let us know you’ll be dropping off a donation, this will be a huge help to our retail staff and volunteers. All donations are on a first-come, first-served basis and our teams are working really hard to process all donations in a safe manner. Please don’t be disappointed if we can’t accept your donations and please try again another day if you can.
We can only accept your items when the store is open and donation times may differ between stores. Please bring your donations bagged or boxed, making it safer for our staff and volunteers to handle.
Wondering what you can and cannot donate?
Click here for a helpful guide.
The charity is not currently posting recycling bags to homes. If you do receive a bag with our name and logo on, please let us know by emailing fundraising@nwaa.net with your name, address, contact number and a photo of the bag if possible.
Fly tipping
Although we appreciate all donations made to the charity, those left outside the store are classed as fly tipping and must be disposed of, costing your North West Air Ambulance Charity time and money. Donations left outside of the store not only pose a health and safety risk to our staff and volunteers but an environmental health and fire risk too.
Donations left outside our stores are often damaged by the weather, or wildlife, and are quite often stolen. Each time fly tipping occurs it can cost the charity £500, which could be used in so many ways to support our lifesaving mission. For example, £500 could provide 55.6 minutes of fuel for one of our helicopters, allowing us to reach a patient who is critically ill or injured. Please bear this in mind when leaving donations outside of the store.
Covid-19 – What precautions are our delivery drivers taking?
Our drivers are following all Government advice. As such, your driver will call you ahead of arriving at your property to double-check if you’re isolating or not. Our drivers will be wearing gloves and are washing their hands regularly. All deliveries will now be made to behind the main entrance of your home. If you have a collection booked, you’ll need to bring your item to your door ready for us to collect, otherwise, we won’t be able to remove it. We’re taking a sensible approach to the evolving situation with Covid-19 by following all Government advice to make sure we can continue to serve our customers and protect our people.
